FAQs

Q?

How do I place my orders?

A.

Simple!

Click here to go to www.ordersf.com and register with us. Once we approve your account, you can order online. You will get an e-mail confirmation of orders, notification of shipments, and tracking numbers.

Q?

Can I have my own bottles screen printed?

A.

Yes! This is done through our contract manufacturing division. Call Irma Jobst at 317-752-1620.

Q?

Is there a price break if I buy more?

A.

We have a tiered, earned discount system:
- Receive 15% off list price for annual purchases over $5,000.
- Receive 20% off list price for annual purchases over $10,000
- Receive 25% off list price for annual purchases over $25,000
- Receive 30% off list price for annual purchases over $50,000

Q?

How does it work if I want to change the formula or the fragrance?

A.

Our minimum batch size is 450 gallons on most custom-ordered products. You can change the formula or the fragrance if you want that much product. This type of private label is called "contract manufacturing" and you provide your own packaging.

Q?

Why do you charge freight when my distributor gives me free freight for orders of $400 or more?

A.

Our products cost around $5.00 salon cost vs. $8-$9 or more for branded and other private label products. So on just one dozen products you have saved more than enough to cover the freight costs. We want to give discounts for larger orders so that is why 1 or 10 cases cost the same amount in freight at $45.

(FYI: 10 dozen products or 120 pcs shipped for $45 is just 38 cents per product.)

Q?

What can I expect as a profit margin for private label?

A.

In general, the products can be marked up 3-4 times vs. traditional doubling. So your salon can make twice as much or more (because now the customer cannot pick up their products at Target, CVS, or directly online.)

Q?

What is the initial order turnaround time and repeat order turnaround time?

A.

Initially 2-3 weeks from approved artwork and ONLY 3 business days on reorders.

Q?

What are the benefits of private label vs branded professional products (often diverted?)

A.

With your own private label, you get to set your own prices, the products are better quality, and they can not be purchased outside your salon. Plus it lets you put your name/brand on it. So instant advertising!

Q?

What is the initial cost?

A.

The initial cost varies per the mix of products ordered. In general, ordering 12 different products (at roughly $65 average per case) amounts to $780 plus a $55 freight fee.

Q?

How much do I have to order to get started?

A.

You can initially order just one case of one product, but the cost for the label design will be $370. If you want to waive the design fee, you must order 12 cases of 12 different products.

Q?

Do I have to carry the full line of products?

A.

No, you get to pick what you want! Pick 12 or more and you save $370 by making the label design free.

Q?

Do you make your own products?

A.

Signature Formulations' products are made directly inside of our own manufacturing facility, with the exception of aerosols.